What is Customer Communications Management?

“Customer Communications Management (CCM) is defined as the strategy to improve the creation, delivery, storage and retrieval of outbound communications including documents, email, SMS and web” – Gartner

Being in the business for 30 years, organisations partner with Fuji Xerox Document Management Solutions (FX DMS) to communicate with customers an prospects via our integrated, multi-channel approach to personalised communications. Throughout the customer life cycle, FX DMS can maximise your Return on Communication with enhanced processes to acquire, retain and grow your customer base.

Want to know how we can help you? Attend our sharing at http://bit.ly/FXDMS 


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